How-To Guides

How do I call out with Spikko App?

To make a call from Spikko App using your phone’s contact list: Open your Spikko App Press the “Contacts” icon (group of people, bottom-left corner) Select the contact you wish to dial Choose your ca...

How do I view my call history?

To view your call history on Spikko App: Open your Spikko App Select the “Call History” icon (phone & clock) in the bottom right corner To view your entire call history on Spikko.com: Go to...

How do I control my Caller ID (CID) on Spikko App?

“I want to use my number for overseas business. Can I choose and change the identity that the call receiver sees?” Yes! There are several app options for your outgoing Caller ID: Auto Selection: If you...

How do I enter a number in international format?

Each country has its own country code. Within each country, there are numbers designated nationwide (national numbers) or to regions (area codes). Some countries require a special prefix number for mobile p...

How do I change my divert number?

One of the great things about Spikko is that you can change to where your number forwards at any time! To change your divert via Spikko App: 1. Open your Spikko app 2. Push on the menu icon (3 horizontal lin...

How do I set my “Access Number” on Spikko App?

Spikko gives you the freedom of choice. To set or change your “Access Number” on Spikko App: 1. Open your Spikko app 2. Select the Menu icon (3 horizontal lines) 3. Select “Settings” 4. Select “Access Number...

How do I make calls without Spikko App?

To make a call without Spikko App, you will use a local access number. To find your local access number: Log into your Spikko user portal at www.Spikko.com Under “Account Details”, you will see a b...

How do I add Spikko calling credit?

To add credit for incoming and outgoing calls, please use the following directions: To add credit to your account through Spikko’s website: Login at www.spikko.com with Press on “Add Credit” Choo...

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