Spikko Numbers

Does my Spikko number have its own voicemail?

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Yes, Spikko voicemail is yours if you want it!

Want a separate Spikko voicemail? Here’s how.

Default voicemail setting for all Spikko numbers:
All calls forward to your divert (forwarding) phone number.
If you do not have a voicemail for your regular number, you will not have a voicemail for your Spikko number.
If you have a voicemail, your Spikko calls will follow your established voicemail settings.

How do I listen to my voicemail messages?
Voice messages are emailed to your username email address as sound files.

Can I set up a special inbox greeting?
Spikko voicemail comes with a standard greeting only.

How to set up your voicemail on Spikko App:

  • • Make sure that you have an internet connection.

     

    • o This is only needed to save your system changes.
  • • Open your Spikko app
  • • Select the “Menu” icon (3 horizontal lines)
  • • Go to “Settings”
  • • Go to “Voice Mail”
  • • Select the line whose settings you would like to change by tapping the downward arrow next to “Voice Mail settings for number:”
    • • Choose from one of the following voicemail options.
    • o “Always forward”: Calls will always forward to voicemail
    • o “When not answered”: Calls go to your Spikko voicemail after 30 seconds of ringing
    • o “Off”: Spikko calls to go to your regular voicemail  (if you have one)

 

If you do not use Spikko App or would like Spikko Support to change your settings:

  • •Please email support@spikko.com
  • •State each Spikko number for which you would like your voicemail activated
  • •For each Spikko number, state to which email address you would like your voicemail sent.
  • •For each Spikko number, choose from the following voicemail options:
    • o “Always forward”: Calls will always forward to voicemail
    • o “When not answered”: Calls go to your Spikko voicemail after 30 seconds of ringing
    • o “Off”: Spikko calls to go to your regular voicemail  (if you have one)

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